Privacy Policy
This website is operated by Pantheon Ventures (UK) LLP (“Pantheon”) and Pantheon International Plc (“PIN”) (together “us” or “we”). Pantheon Ventures (UK) LLP, whose registered office is 10 Finsbury Square, 4th Floor, London EC2A 1AF, and Pantheon International Plc, whose registered office is Broadwalk House, Southernhay West, Exeter EX1 1TS, are the data controllers of any personal information collected by this website. This privacy policy (“Privacy Policy”) explains the personal information we collect about users (“Users” or “you”) visiting this website (www.piplc.com) and how we use, secure and share that information.
This website may contain links to websites operated by Pantheon’s affiliates, partners, or other third parties. This Privacy Policy applies only to this website, so if you follow a link to any of these linked websites, please make sure you read their privacy policies. We expressly disclaim any, and all, responsibility for your access to, and use of, such linked websites, as well as for any use of the personal information that you may provide, or any personal information that may be collected about you (including via cookies) at such linked websites.
By using this website, you agree to the terms set forth in this Privacy Policy.
If you have any questions about this Privacy Policy or about any information we hold about you, or if you would like to contact us about any matter in connection with this Privacy Policy, please contact us at: 10 Finsbury Square, 4th Floor, London EC2A 1AF, or by email: DPO@piplc.com.
Personal Information we collect
Your privacy is important to us and both Pantheon and PIN have a firm commitment to privacy. While visiting the website you may provide certain personal information such as your name, contact details, age, biographical information, or other personal details, as described in the table below (“Personal Information”):
| Type of personal Information | Personal Information includes: |
|---|---|
| Identity Data | Information that you voluntarily choose to provide by completing forms on this website or signing up to or otherwise asking for our marketing communications. This includes:
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| Website Usage Data | Information generated by your use of this website, including:
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| Marketing and Communications Data |
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Pantheon does not knowingly collect information from children under the age of 13 (or such legally required higher age) and does not target its websites to children under 13 (or such legally required higher age). If we learn that a child under the age of 13 (or such legally required higher age) has submitted Personal Information online without parental consent, we will take all reasonable steps to delete such information from our databases and not to use such information for any purpose (except where necessary to protect the safety of the child or others as required or as allowed by law). If you become aware of any Personal Information we have collected from children under 13 (or such legally required higher age), please contact us via the details set out at the beginning of this Privacy Policy.
Cookies
Like many companies, we may use browser cookies on this website. Browser cookies are bits of text that are placed on the hard drive of your computer when you visit certain websites. We use browser cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies can be categorised into two types of cookies: strictly necessary cookies and non-essential (improvement) cookies designed to improve your user experience and the functioning of our website. We use the following categories of non-essential cookies:
- analytical or performance cookies (these allow us to recognise and count the number of visitors to see how visitors move around our website when they are using it, which helps us to improve the way our website works);
- functionality cookies (these allow us to recognise you when you return to our website, which enables us to personalise our content for you and remember your preferences); and
- targeting or advertising cookies (these cookies record your visit to our website, the pages you have visited and the links you have followed, and we will use this information to make our website and the advertising displayed on it more relevant to your interests, and we may also share this information with third parties for this purpose).
A list of all the cookies used on the website by category is set out below:
| Cookie Name | Expiration Time | Description |
|---|---|---|
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| _gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
| AMP_TOKEN | 30 seconds to 1 year | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
| _gac_<property-id> | 90 days | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. |
| LinkedIn Insight Tag | 180 days | Allows us to track LinkedIn members visits to our website. Members’ data is pseudonymized by LinkedIn & deleted within 180 days. This tag also allows for campaign retargeting – enabling us to show personalized ads on LinkedIn to those who have visited the website before. |
If you are located in the United Kingdom, we may allow certain non-essential cookies without your consent, where permitted by applicable law.
If you are located in the European Economic Area, you will be asked if you would like to accept non-essential cookies. If you do not accept non-essential cookies, some features may not function as intended (for example, remembering preferences or measuring page performance).
Remember though that, without browser cookies, you may not be able to take full advantage of all our website features. Necessary cookies are essential in order to provide you with the services you request on this website and in order that we can comply with legal obligations such as our security obligations under data protection law.
We do not need to ask for your consent in order to use these cookies as without them we would not be able to provide the services requested by you. These are always active on this website.
We use both first- and third-party cookies. First-party cookies are set by the website you are visiting. Third-party cookies are set by a domain which is different to the website you are visiting. Please note that the third parties listed below may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
- linkedin.com (LinkedIn Insight Tag – analytics & advertising reach)
- google-analytics.com / analytics.google.com (Google Analytics – performance/analytics)
- tagmanager.google.com (Google Tag Manager – tag orchestration)
- g.doubleclick.net / doubleclick.net (Google Ads – only if used)
- jsdelivr.net / cdn.jsdelivr.net (CDN – if applicable)
Social media sites that are linked from this website or those that link to this website may use cookies and the information practices of these third parties are not covered by this privacy policy. Please contact them directly for more information about their privacy practices. When you leave our website, we encourage you to read the privacy policy of every website you visit. We expressly disclaim any, and all, responsibility for your access to, and use of, such linked sites, as well as for any use of the Personal Information that you may provide, or any Personal Information that may be collected about you (including via cookies) at such linked websites.
Enforcement: The UK’s Privacy and Electronic Communications Regulations (PECR) have been updated. The maximum penalties for serious breaches are significant and now align with UK GDPR (up to £17.5 million or 4% of worldwide annual turnover). We take compliance with PECR and UK GDPR seriously.
How we use information we collect
We may process your Personal Information, in our capacity as data controller, in the following ways:
| Purpose | Type of Personal Information | Lawful basis for processing | Details |
|---|---|---|---|
| To respond to your questions and comments |
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To provide you with requested information and to promote our services. |
| To use data analytics to improve and customize the website. |
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To keep the website updated and relevant. To develop our business and inform our marketing strategy. |
| To monitor the use of the website and enforce our terms of use. |
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To improve the functionality and content of our website. |
| To create an account on the website. |
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To enable Users to use the website. |
| To manage and protect our business and the website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). |
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To manage our business and ensure the effective operation of the website. To prevent fraud. |
| To send personal marketing and promotional materials to Users as individuals. |
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To promote our services. |
| To send marketing and promotional materials to Users in a business context. |
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To promote our services. |
We do not sell or otherwise market your Personal Information to third parties.
Where we need to collect Personal Information by law, or under the terms of a contract we have with you (or are proposing to enter into with you), and you fail to provide that data when requested, in some circumstances we may not be able to perform the contract we have or are proposing to enter into with you. In this case, we may have to cancel the contract you have with us, or decline to enter into a proposed contract with you, but we will notify you if this is the case at the time.
Where consent is the lawful basis for our processing, you may withdraw your consent at any time in writing by contacting us via the details set out at the beginning of this Privacy Policy or by following instructions in any applicable communications from Pantheon or PIN, e.g. clicking on any link to unsubscribe.
Where we have listed our legitimate interests as the legal basis for our processing above, please note that we will not process your Personal Information for these purposes if our or the third-party’s legitimate interests should be overridden by your own interests, rights and freedoms. In certain circumstances, you can object to the use of your Personal Information for legitimate interests.
marketing
We may send you marketing communications if you choose to sign up to receive such communications from us or otherwise ask for our marketing materials. We will not use your Personal Information to send you marketing materials if you have not expressly asked to receive such materials from us or have requested not to receive them. If you wish to request that we stop processing your Personal Information for marketing purposes, we will stop processing your Personal Information for those purposes. Please use the contact details listed in this Privacy Policy should you wish to stop receiving our marketing communications.
Information that we share
We will not share your Personal Information with third parties for any purpose other than those described in this Privacy Policy or as necessary to facilitate any other purpose for which you provided it. In addition, your Personal Information may be shared under the following circumstances: (i) if we are required to do so by law enforcement authorities or government agencies or for other regulatory purposes; and (ii) in connection with investigations or other efforts to prevent illegal activities. Third parties to whom we may disclose your Personal Information include:
- To other members of the Pantheon group;
- To third-party service providers that we engage to provide services to us in connection with the website, such as IT service providers, professional advisors and auditors. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf;
- To any successor owners or operators of the website;
- To regulators, supervisory authorities, law enforcement and other public authorities where required or permitted by law (for example, for the prevention, investigation or detection of crime or fraud, or to comply with regulatory obligations);
- If Pantheon or any of its subsidiaries, or most or all of its assets, are acquired by a third party, your Personal Information may be shared with the company, organisation or individual making the acquisition.
international transfers
We may transfer your Personal Information to outside the United Kingdom or the European Economic Area for the purposes described in this Privacy Policy, including to a country which has not been found by the European Commission or the Information Commissioner’s Office to provide an adequate level of data protection. If and to the extent that we do so, we will ensure that appropriate measures are in place to comply with our obligations under applicable law. These may include (as applicable) the European Commission’s Standard Contractual Clauses, together with the UK Addendum, and/or the UK International Data Transfer Agreement (IDTA), or other transfer mechanisms approved by the relevant supervisory authority. If you would like to receive further details of the measures that we have taken in this regard, please contact us using the contact information listed at the beginning of this Privacy Policy.
Requirement to provide data
You are not under a statutory or contractual obligation to provide us with any personal data.
How we protect your information
You are not under a statutory or contractual obligation to provide us with any personal data.
Retention
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your rights
Users in the European Economic Area and the United Kingdom have the following rights, as data subjects, under applicable data protection laws in relation to their Personal Information:
| User’s right | Description |
|---|---|
| Request access to the User’s Personal Information. | This enables the User to receive a copy of its Personal Information that we hold and to check that we are lawfully processing it. |
| Request correction of the Personal Information that we hold about the User. | The User can require us to correct mistakes in the User’s Personal Information. The User must provide us with enough information to identify the User (e.g. account number, username, registration details) and let us know the information that is incorrect and what it should be replaced with. |
| Request erasure of the User’s Personal Information. | This enables the User to ask us to delete or remove the User’s Personal Information where there is no permitted reason for us continuing to process it. |
| Object to processing of the User’s Personal Information. | The User has the right to object where we are relying on a legitimate interest and the User believes the processing of its Personal Information impacts on its fundamental rights and freedoms or where we are processing the User’s Personal Information for direct marketing purposes. For clarity, ‘direct marketing’ means the communication (by whatever means) of advertising or marketing material which is directed to particular individuals.
In some cases, we may demonstrate that we have compelling legitimate grounds to process the User’s Personal Information which override the User’s rights and freedoms. |
| Request restriction of processing of the User’s Personal Information. | This enables the User to ask us to suspend the processing of the User’s Personal Information in the following scenarios:
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| Request the transfer of the User’s Personal Information to the User or to a third party. | The User can require us to provide to the User, or a third party the User has chosen, the User’s Personal Information in a structured, commonly used, machine-readable format. This right only applies to automated Personal Information that the User initially provided consent for us to use or where we used the Personal Information to perform a contract with the User. |
| Withdraw consent at any time where we are relying on consent to process the User’s Personal Information. | This will not affect the lawfulness of any processing carried out before the User withdraws its consent. If the User withdraws its consent, we may not be able to provide the User with access to the website or certain functionalities. We will advise the User if this is the case at the time that the User withdraws consent. |
| Access/right to know | When responding to a request to access your Personal Information, we will make a reasonable and proportionate search for the data we hold. Where your request is broad or unclear, we may ask you to clarify it; the one-month period to respond may be extended while we await your clarification or, where permitted by law, for complex or numerous requests. |
If you wish to avail of any of these rights, please contact us using the contact information listed at the end of this privacy policy.
Complaints
You have the right to make a complaint at any time in respect of any processing of your Personal Information by us.
We politely request that you first contact us at our contact details set out at the beginning of this Privacy Policy, so that we can promptly address your complaint. We facilitate complaints about our handling of Personal Information. We will acknowledge and respond to your complaint within 30 days. You are also entitled to make a complaint, in accordance with applicable privacy laws, directly to a supervisory authority. Our UK supervisory authority for this purpose is the UK Information Commissioner’s Office (ICO), which can be contacted by telephone on 0303 123 1113 or by post as follows: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or via email at casework@ico.org.uk.
Changes to this policy
We keep this Privacy Policy under regular review, and will place any updates on this web page. We encourage you to frequently check this page for any changes to this Privacy Policy. Your continued use of the website following any change in this Privacy Policy will constitute your acceptance of such changes. If you do not accept such changes, you must not use the website.
This Privacy Policy was last updated on 19 September 2025.